Refund policy

ZABOO Return & Refund Policy

We want you to have a smooth and reliable shopping experience with ZABOO.

RETURNS

You may request a return within 7 days of receiving your order.

To be eligible for a return, the item must be unused, unworn, and in the same condition in which you received it, with its original packaging, tags, and accessories where applicable.

To request a return, please contact us at shopzaboo@gmail.com with your order number and details of the issue.

Please do not send any item back without first contacting us and receiving return instructions.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us as soon as possible and provide your order number along with clear photos or videos of the item.

Once the issue has been reviewed and approved, we will provide the appropriate resolution, which may include a replacement or refund.

NON-RETURNABLE ITEMS

Certain products may not be eligible for return for hygiene, health, safety, or customization reasons. These may include personal care products, opened or used hygiene-related products, perishable goods, customized or personalized items, and other products that cannot reasonably be resold after opening or use.

Any product-specific return restrictions will be stated on the relevant product page where applicable.

CANCELLATIONS

If you need to cancel or change an order, please contact us as soon as possible after placing it.

We will try our best to accommodate your request, but orders that have already been processed or dispatched may not be eligible for cancellation.

REFUNDS

Once we receive and inspect an approved return, we will notify you of the outcome.

If your refund is approved, it will be processed using an appropriate refund method. For Cash on Delivery (COD) orders, our team will provide the available refund instructions after approval.

Original shipping charges, if any, may be non-refundable unless the product received was damaged, defective, or incorrect.

RETURN SHIPPING

Return shipping arrangements and any applicable charges will be communicated to you when your return request is approved.

If the return is due to an incorrect, damaged, or defective product supplied by us, ZABOO will provide the appropriate return instructions.

For questions regarding returns, refunds, or cancellations, please contact:

ZABOO
Email: shopzaboo@gmail.com
Website: shopzaboo.com
Service Area: United Arab Emirates